Frequently Asked Questions

MasterTrading is a comprehensive trading psychology platform that combines AI-powered personalisation with proven emotional regulation techniques. It starts with an assessment that generates your unique Trader Profile and Archetype, then creates a personalised weekly coaching plan. You get access to EMDR sessions, breathing exercises, an AI Trading Coach available 24/7, and smart journaling with AI-powered reflections - all designed to help you execute your trading plan more consistently, and an integrated trade journal with performance analytics - so your AI coach and coaching plans are informed by real trading data, not just self-reporting.

No. MasterTrading does not teach trading strategies, indicators, or setups. You need to already have a trading plan. This tool helps you follow it under pressure.

No. MasterTrading is not therapy, does not diagnose or treat mental health conditions, and is not a replacement for professional psychological care.

The platform uses a simplified, adapted EMDR-inspired method focused specifically on trading-related emotional triggers.

No. MasterTrading does not guarantee trading performance, profitability, or results. You remain fully responsible for your trading decisions, risk management, and outcomes.

Only if you already have a basic trading plan.

If you are still learning how markets work or do not yet have defined rules, this tool may not be appropriate yet.

MasterTrading is not suitable if you:
• Are looking for signals or trading advice
• Expect guaranteed or permanent results
• Want coaching or accountability from another person
• Are dealing with serious mental health issues requiring professional care

The Trader Assessment is a comprehensive questionnaire that helps us understand your unique trading psychology. It covers your trading background, emotional patterns, triggers, and goals. The assessment takes about 10-15 minutes and forms the foundation for your personalised experience.

Your Trader Profile is an AI-generated analysis based on your assessment responses. It includes:
• Your Archetype (your dominant trading psychology pattern)
• Core Pattern (the underlying dynamic driving your behavior)
• Triggers (specific situations that activate emotional responses)
• Quick Win Protocol (a 4-step intervention for emotional distress)
• Recommended EMDR Sessions (targeted scenarios for your triggers)

Archetypes represent common trading psychology patterns. Examples include The Impulsive Hunter (acts on FOMO), The Hesitant Analyst (overthinks entries), The Revenge Seeker (chases losses), and The Overtrader (can't stop after wins or losses). Your archetype helps you understand your default behavioral patterns.

The Weekly Coaching Plan is an AI-generated, personalised program tailored to your profile. Each week has a specific theme focusing on awareness building, trigger identification, pattern interruption, and habit formation. Each day includes pre-session and post-session routines with specific activities.

Yes, you can retake the assessment at any time from your Profile page. When you retake it, a new profile and plan will be generated. Your previous profile is archived so you can compare your progress over time.

The AI Trading Coach is your personal psychology coach available 24/7. It's trained specifically on trading psychology and understands your unique profile and triggers. You can chat with it for real-time support during emotional moments, pre-market preparation, post-loss processing, or anytime you need guidance. And if you record trades, it has access to your actual trading behaviour - recent patterns, execution quality, behaviour tags - so it gives you specific, grounded guidance rather than generic coaching.

You can ask the AI coach about:
• Dealing with FOMO or fear during a trade
• Processing emotions after a loss
• Preparing mentally before the market opens
• Handling revenge trading urges
• Working through hesitation or analysis paralysis
• Understanding your triggers and patterns

Yes, your conversations with the AI Trading Coach are completely private. They are stored securely in your account and are never shared with other users.

When you submit a journal entry, the AI analyses your writing to identify emotional themes, cognitive distortions, and patterns. It then provides a personalised reflection with insights and suggestions, helping you gain deeper self-awareness about your trading psychology.

Unlike general AI assistants, our AI Trading Coach is specifically trained on trading psychology. It understands your personal profile, triggers, and archetype. It provides contextual support based on your history with the platform and follows therapeutic frameworks designed for emotional regulation.

No. Psychology tools work completely standalone. The journal is there when you're ready to connect your trade data to your psychology - which is where patterns become visible. You can use MasterTrading without ever logging a trade.

A full trade recording tool - entries, exits, P&L, notes. Import via CSV or add manually. Every trade can be tagged with the behaviour behind it.

After each day, "Finish My Day" reviews your trades, asks you to tag behaviour (FOMO, hesitation, revenge), and routes you to the right EMDR session or coaching module. Your data becomes your psychology roadmap.

A 2-minute end-of-day review. Confirm your P&L, tag your behaviour, rate your emotional state and rule compliance. If a pattern is detected, you're routed to the right psychology tool. The bridge between your trading data and your psychology work.

Labels you attach to trades - FOMO entry, revenge trade, hesitation, early exit, and more. They build a picture of your patterns over time and feed directly into your EMDR sessions and coaching plan.

Yes. CSV import is supported. The platform is broker-agnostic. You can also add trades manually.

It includes trade recording and performance analytics - but that's not what MasterTrading is. Those platforms show you your numbers. MasterTrading uses your numbers to surface the psychology behind them, then gives you tools to fix it. The trade journal feeds the psychology engine. It's not the product.

Equity curve, P&L distribution, day-of-week performance, strategy breakdown, win rate, R:R ratio. Enough to see your patterns clearly - not a Bloomberg terminal.

EMDR stands for Eye Movement Desensitization and Reprocessing. It's a therapeutic technique originally developed to help process trauma and distressing memories through bilateral stimulations, typically eye movements, sounds, or tactile sensations.

No. While EMDR is widely known for treating trauma and PTSD, it's also been applied to other stress-related conditions including anxiety, performance blocks, and emotional reactivity.

MasterTrading adapts core EMDR principles for a specific use case: trading-related emotional triggers.

No. You don't need any prior knowledge of EMDR or psychology.

The process is guided, simple, and designed to be used in minutes without technical or clinical understanding.

MasterTrading is not therapy. It uses EMDR-inspired bilateral stimulation adapted for self-guided use in trading contexts.

Key differences:
• Availability: Use it anytime, anywhere, no appointments needed
• Anonymity: Completely private, no therapist involvement
• Affordability: Single subscription for unlimited access
• Focus: Designed specifically for trading psychology, not clinical treatment

Yes. Many traders use MasterTrading alongside professional therapy or counselling.

MasterTrading addresses trading-specific emotional reactions. If you're working with a mental health professional, this tool complements that work rather than replacing it.

Most people experience a sense of calm or reduced emotional intensity after using the tool.

In some cases, you may experience a temporary increase in emotional discomfort as you process a trigger. This is normal and typically subsides quickly.

If you experience persistent distress, discontinue use and consult a mental health professional.

You can use it:
• Before trading, if you feel anxious or impulsive
• After a loss, to prevent revenge trading
• During a session, if emotions start interfering
• After trading, to process strong reactions

Most sessions take 3–5 minutes.

Set aside 10–15 minutes for your first session. This gives you time to get familiar with the process.

Once you're comfortable, most sessions take 5 minutes or less.

You need headphones and a computer or large tablet.

MasterTrading should not be used on mobile phones or small tablets, as the bilateral stimulation requires sufficient screen space to be effective.

This varies by individual.

Some traders feel calmer immediately after a session. Longer-term benefit comes from repeated use, as emotional reactions lose intensity over time.

No outcomes are guaranteed.

It depends on the trigger and its intensity.

Some reactions resolve in one session. Others, especially deep-rooted patterns, require multiple sessions over days or weeks.

Use the tool until the emotional charge around a specific trigger feels manageable.

It's best to allow time between sessions for processing.

If you're still feeling emotional distress after a session, take a break. Give yourself at least 30 minutes before starting another session on the same trigger.

Yes. Your usage is private. There are no group sessions, public sharing, or therapist involvement.

MasterTrading is designed to be used independently and discreetly.

Yes. A 14-day free trial gives you full access to everything - psychology tools, EMDR sessions, AI coaching, trade journal, analytics, and daily review. No credit card required upfront.

If you don't cancel during the trial period, your subscription will start automatically. You can cancel anytime before the trial ends to avoid being charged.

Yes. Subscriptions renew automatically. You can turn off auto-renewal from your account settings at any time.

Yes. You can cancel your subscription at any time. There are no long-term commitments.

We offer a free trial so you can test the platform before paying. Once your paid subscription begins, refunds are handled on a case-by-case basis.

If you have concerns, contact us and we'll work with you.